TY - GEN
T1 - Evaluating the usability of online social networks used by older people
AU - Enriquez, Eddison Marcelo Lazo
AU - Brito, Juan Fernando Borja
AU - Orellana, Irene Priscila Cedillo
N1 - Publisher Copyright:
© 2017 IEEE.
PY - 2017/7/2
Y1 - 2017/7/2
N2 - The use of online social networks has expanded massively, they represent the way of communication of different types of users. However, the usability considerations in social networks when older people use them, have not been taken into account appropriately. Therefore, there are solutions focused on creating specific social networks for this target, but they do not consider special usability needs oriented to older people. This paper proposes a usability model for supporting the creation and evaluation of social networks focused on older people. This model breaks down the usability sub-characteristics from the ISO/IEC 25010 standard into other sub-characteristics and attributes. Metrics are eventually associated with these attributes in order to quantify and detect usability problems. The feasibility of this approach is illustrated through the evaluation of two social networks by using the proposed usability model taking into account the older people needs.
AB - The use of online social networks has expanded massively, they represent the way of communication of different types of users. However, the usability considerations in social networks when older people use them, have not been taken into account appropriately. Therefore, there are solutions focused on creating specific social networks for this target, but they do not consider special usability needs oriented to older people. This paper proposes a usability model for supporting the creation and evaluation of social networks focused on older people. This model breaks down the usability sub-characteristics from the ISO/IEC 25010 standard into other sub-characteristics and attributes. Metrics are eventually associated with these attributes in order to quantify and detect usability problems. The feasibility of this approach is illustrated through the evaluation of two social networks by using the proposed usability model taking into account the older people needs.
KW - attributes
KW - metrics
KW - older people
KW - SNS
KW - social networks
KW - usability
UR - https://www.scopus.com/pages/publications/85050922407
U2 - 10.1109/INCISCOS.2017.40
DO - 10.1109/INCISCOS.2017.40
M3 - Contribución a la conferencia
AN - SCOPUS:85050922407
T3 - Proceedings - 2017 International Conference on Information Systems and Computer Science, INCISCOS 2017
SP - 316
EP - 322
BT - Proceedings - 2017 International Conference on Information Systems and Computer Science, INCISCOS 2017
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2nd International Conference on Information Systems and Computer Science, INCISCOS 2017
Y2 - 23 November 2017 through 25 November 2017
ER -