TY - CHAP
T1 - Developing a Design Features Taxonomy of Human-Computer Interaction in Social Media that Affect User Engagement and Addictive Behaviors
AU - Granda, Maria Fernanda
AU - Sarmiento, María Belén
AU - Nuñez, Ana Gabriela
AU - Maldonado, Ricardo
AU - Parra, Otto
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.
PY - 2025
Y1 - 2025
N2 - [Context and motivation] The rapid growth of social media has transformed how users, especially young people, engage with digital platforms and applications, raising concerns about their addictive potential. [Question/problem] However, there remains a limited understanding of what design features of Human-Computer Interaction in social media platforms most strongly encourage addictive behaviors and which user interface design elements are used to support engagement on these platforms. [Principal ideas/results] To close this gap, this study aims to develop a comprehensive design features taxonomy of Human-Computer Interaction within social media that influences addictive user behaviors and increases the time and frequency of usage. In developing our taxonomy, we drew from existing literature, incorporating insights from experienced Human-Computer Interaction, psychology, and software engineering practitioners to validate our taxonomy. By identifying specific design features that encourage prolonged engagement, this taxonomy provides a foundation for guiding design decisions that must be made to develop non-addictive social media. [Contribution] This taxonomy is a valuable tool for designing, regulating, and using social media more responsibly, balancing user engagement, user experience, and digital well-being while addressing the risks of compulsive behaviors and technology addiction.
AB - [Context and motivation] The rapid growth of social media has transformed how users, especially young people, engage with digital platforms and applications, raising concerns about their addictive potential. [Question/problem] However, there remains a limited understanding of what design features of Human-Computer Interaction in social media platforms most strongly encourage addictive behaviors and which user interface design elements are used to support engagement on these platforms. [Principal ideas/results] To close this gap, this study aims to develop a comprehensive design features taxonomy of Human-Computer Interaction within social media that influences addictive user behaviors and increases the time and frequency of usage. In developing our taxonomy, we drew from existing literature, incorporating insights from experienced Human-Computer Interaction, psychology, and software engineering practitioners to validate our taxonomy. By identifying specific design features that encourage prolonged engagement, this taxonomy provides a foundation for guiding design decisions that must be made to develop non-addictive social media. [Contribution] This taxonomy is a valuable tool for designing, regulating, and using social media more responsibly, balancing user engagement, user experience, and digital well-being while addressing the risks of compulsive behaviors and technology addiction.
KW - Addictive User Behaviors
KW - HCI Design Taxonomy
KW - Social Media
UR - https://www.scopus.com/pages/publications/105006432603
U2 - 10.1007/978-3-031-92474-3_19
DO - 10.1007/978-3-031-92474-3_19
M3 - Capítulo
AN - SCOPUS:105006432603
SN - 9783031924736
T3 - Lecture Notes in Business Information Processing
SP - 313
EP - 330
BT - Lecture Notes in Business Information Processing
A2 - Grabis, Jānis
A2 - Vos, Tanja E. J.
A2 - Escalona, Maria José
A2 - Pastor, Oscar
PB - Springer Science and Business Media Deutschland GmbH
T2 - 19th International Conference on Research Challenges in Information Science, RCIS 2025
Y2 - 20 May 2025 through 23 May 2025
ER -