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ABUSIVE SUPERVISION - A FORM OF WORKPLACE HARASSMENT: AN EXPLORATORY STUDY IN THE ECUADORIAN HOSPITALITY INDUSTRY

  • Facultad de Ciencias de la Hospitalidad, Universidad de Cuenca
  • Penn State School of Hospitality Management

Producción científica: Contribución a una revistaArtículorevisión exhaustiva

Resumen

In light of the conspicuous absence of workplace harassment ("acoso labo- ral") in the Ecuadorian Constitution and the country's Labor and Penal Codes, this article re- ports on an exploratory study about abusive supervision, a form of workplace harassment, in the country's hospitality industry. Based on a review of the literature on various forms of workplace harassment, the study investigated employee opinions about their supervisors' be- haviors and found that abusive supervision is a prominent issue in the Ecuadorian hospitality industry and that it is signi�耀cantly related to employees' intentions to leave the organization. The study advocates future research into other components of workplace harassment in these and other industries in the country and into the development of measures that reduce abusive supervision and workplace harassment. Keywords: Workplace harassment, abusive supervi- sion, employee turnover intentions, hospitality, Ecuador.
Idioma originalEspañol
PublicaciónEuropean Journal of Tourism, Hospitality and Recreation
EstadoPublicada - 2015
Publicado de forma externa

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

  1. ODS 16: Paz, justicia e instituciones sólidas
    ODS 16: Paz, justicia e instituciones sólidas

Palabras clave

  • Workplace harassment; Abusive supervision; Employee turnover intentions; Hospitality; Ecuador

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