A monitoring infrastructure for the quality assessment of cloud services

Priscila Cedillo, Javier Gonzalez-Huerta, Silvia Abrahao, Emilio Insfran

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

5 Citas (Scopus)

Resumen

Service Level Agreements (SLAs) specify the strict terms under which cloud services must be provided. The assessment of the quality of services being provided is critical for both clients and service providers. In this context, stakeholders must be capable of monitoring services delivered as Software as a Service (SaaS) at runtime and of reporting any eventual non-compliance with SLAs in a comprehensive and flexible manner. In this paper, we present the definition of an SLA compliance monitoring infrastructure, which is based on the use of models@ run.time, its main components and artifacts, and the interactions among them. We place emphasis on the configuration of the artifacts that will enable the monitoring, and we present a prototype that can be used to perform this monitoring.

Idioma originalInglés
Título de la publicación alojadaTransforming Healthcare Through Information Systems - Proceedings of the 24th International Conference on Information Systems Development
EditoresChris Barry, Michael Lang, Christoph Schneider, Henry Linger, Doug Vogel, Xitong Guo
EditorialSpringer Heidelberg
Páginas17-32
Número de páginas16
ISBN (versión impresa)9783319301327
DOI
EstadoPublicada - 2016
Publicado de forma externa
Evento24th International Conference on Information Systems Development, ISD 2015 - Harbin, China
Duración: 25 ago. 201527 ago. 2015

Serie de la publicación

NombreLecture Notes in Information Systems and Organisation
Volumen17
ISSN (versión impresa)2195-4968
ISSN (versión digital)2195-4976

Conferencia

Conferencia24th International Conference on Information Systems Development, ISD 2015
País/TerritorioChina
CiudadHarbin
Período25/08/1527/08/15

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