OPERATIONAL EFFICIENCY IN DENTAL CLINICS: A LITERATURE REVIEW

Operational efficiency in dental clinics maximizes resources and reduces costs, improving the quality of care and patient satisfaction. It includes efficient appointment management, use of advanced technologies, continuous training and standardized protocols to guarantee the quality of treatments. Objective: Analyze how to improve operational efficiency and productivity in dental clinics through the implementation of advanced technologies and efficient management systems, optimizing available resources and improving the quality of patient care. Methodology: The search was carried out through various sources of information, including search engines specialized in scientific literature through databases such as: Pubmed, Redalyc, Medline Plus and Scielo. Theoretical Framework: Operational efficiency in dental clinics refers to the optimization of resources such as time, personnel and materials to improve productivity and reduce costs. Methods include process management, human resources, inventory and technology. Results: The study sample was composed of 19 articles, mainly literature reviews and thesis studies. Topics such as productivity, quality of performance, clinical strategies and patient satisfaction were analyzed. Discussion: The research highlights the need to identify and digitize operational processes, develop organizational manuals and promote comprehensive management that involves all collaborators. Conclusion: Highlights the importance of adopting advanced technologies and management systems to optimize operational efficiency and improve patient care.