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Applying stakeholder theory and social network analysis when studying the social capital of tourism destinations

  • Ismael Manuel Rodríguez Herrera (First Author)
  • , Jairo Casado Montilla
  • , Diana López Molina
  • , Juan Ignacio Pulido Fernández (Last Author)

Research output: Contribution to journalArticlepeer-review

Abstract

This study integrates Stakeholder Theory and Social Network Analysis to evaluate and strengthen social capital in tourism destinations, focusing on Pátzcuaro, Mexico, a “Pueblo Mágico,” (Magic Town) and thereby revealing a complex network of relationships characterised by moderate levels of trust and collaboration, with civil servants as key bridging actors. While the Pueblos Mágicos Committee shows strong internal cohesion, challenges remain in integrating peripheral stakeholders and fostering a more inclusive governance structure. The findings highlight the importance of pre‑existing social relationships in tourism planning and provide a replicable framework for enhancing stakeholder collaboration and strengthening governance in tourism destinations. By combining quantitative and qualitative methods, this study contributes to a deeper understanding of social network dynamics and their implications for sustainable tourism development. However, the inherent limitations of any case study must be acknowledged.

Translated title of the contributionAplicación de la teoría de las partes interesadas y el análisis de redes sociales al estudio del capital social de los destinos turísticos
Original languageEnglish
Pages (from-to)633-655
Number of pages23
JournalPASOS Revista de Turismo y Patrimonio Cultural
Volume23
Issue number3
DOIs
StatePublished - Jul 2025

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth
  2. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production
  3. SDG 16 - Peace, Justice and Strong Institutions
    SDG 16 Peace, Justice and Strong Institutions

Keywords

  • Pátzcuaro (Mexico)
  • Social capital
  • Social network analysis
  • Stakeholders Theory
  • tourism destination
  • tourism management

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