TY - GEN
T1 - A Model for Implementing Enterprise Resource Planning Systems in Small and Medium-sized Enterprises
AU - Tapia, Daniela
AU - Vintimilla, Paola
AU - Alvarez, Ximena
AU - Llivisaca, Juan
AU - Peña, Mario
AU - Guamán, Rodrigo
AU - Siguenza-Guzman, Lorena
AU - Jadan-Aviles, Diana
N1 - Publisher Copyright:
Copyright © 2021 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved.
PY - 2021
Y1 - 2021
N2 - Small and medium-sized enterprises (SMEs) are considered dynamic agents within the business environment. Currently, SMEs have great potential for strong growth and great profit. However, their growth is restricted by the lack of systems that would allow integrating their data and activities. One possible solution is the implementation of Enterprise Resource Planning (ERP) systems to increase the company’s level of efficiency, effectiveness, and productivity. However, implementation processes require investing resources and bring certain problems, e.g., the difficulty to fully adapt to the organization’s accounting and management procedures, and lack of experience of end-users in handling ERP systems. The aim of this study is focused on constructing a model for successfully implementing ERP systems into SMEs. This model used a group of critical success factors (CSF) to analyze empirical evidence in organizations. To its development, the interpretive structural modeling methodology was used, and it was validated in a focus group of experts in implementing and using ERP systems. The results show that the model is adequate for a successful implementation in SMEs engaged in sales, production, or service activities.
AB - Small and medium-sized enterprises (SMEs) are considered dynamic agents within the business environment. Currently, SMEs have great potential for strong growth and great profit. However, their growth is restricted by the lack of systems that would allow integrating their data and activities. One possible solution is the implementation of Enterprise Resource Planning (ERP) systems to increase the company’s level of efficiency, effectiveness, and productivity. However, implementation processes require investing resources and bring certain problems, e.g., the difficulty to fully adapt to the organization’s accounting and management procedures, and lack of experience of end-users in handling ERP systems. The aim of this study is focused on constructing a model for successfully implementing ERP systems into SMEs. This model used a group of critical success factors (CSF) to analyze empirical evidence in organizations. To its development, the interpretive structural modeling methodology was used, and it was validated in a focus group of experts in implementing and using ERP systems. The results show that the model is adequate for a successful implementation in SMEs engaged in sales, production, or service activities.
KW - Enterprise Resource Planning
KW - Interpretive Structural Model
KW - SMEs
UR - https://www.scopus.com/pages/publications/85137956899
M3 - Contribución a la conferencia
AN - SCOPUS:85137956899
T3 - International Conference on Enterprise Information Systems, ICEIS - Proceedings
SP - 95
EP - 104
BT - ICEIS 2021 - Proceedings of the 23rd International Conference on Enterprise Information Systems
A2 - Filipe, Joaquim
A2 - Smialek, Michal
A2 - Brodsky, Alexander
A2 - Hammoudi, Slimane
PB - Science and Technology Publications, Lda
T2 - 23rd International Conference on Enterprise Information Systems, ICEIS 2021
Y2 - 26 April 2021 through 28 April 2021
ER -